ENEL SHOP – PRIVACY POLICY

1. GENERAL

• This Privacy Policy is an agreement between ENEL SHOP and the User.

• This Privacy Policy forms an integral part of the Terms and Conditions of ENEL SHOP.

• ENEL SHOP reserves the right to update or modify this Privacy Policy to align with technology developments, business practices, or legal requirements.

2. LEGAL BASIS

ENEL SHOP operates in accordance with applicable international standards for digital services, electronic systems, and personal data protection. All data handling follows global best-practice principles regarding security, integrity, and user privacy.

3. USER DATA

• ENEL SHOP may request personal data needed to support and optimize platform services.

• By providing personal data to ENEL SHOP, the User agrees and consents to the use, processing, and storage of such information by ENEL SHOP.

• Users confirm that all information provided is done consciously and responsibly.

• Users guarantee that the data submitted is accurate, original, and belongs to the User.

• Users may update their personal data at any time.

• ENEL SHOP may request Users to update outdated personal information if necessary.

• ENEL SHOP is not responsible for transaction issues caused by incomplete or incorrect User data.

• ENEL SHOP will protect User personal data, including maintaining confidentiality and implementing appropriate security measures.

4. DATA COLLECTION

1. Data is collected when Users interact with ENEL SHOP, including account registration, checkout, and form submissions.

2. Personal data is automatically stored when Users agree to the Terms and Conditions and this Privacy Policy.

5. DATA USAGE

ENEL SHOP may use User personal data for the following purposes:

1. To process orders, verify purchases, and deliver digital products.

2. To improve, develop, and personalize ENEL SHOP services.

3. To recommend features, products, or promotions.

4. To comply with legal obligations or requests from authorized entities.

5. To facilitate communication between the User and ENEL SHOP.

6. To support transactions requiring third-party payment processors (without directly sharing sensitive data to third parties unless required for service operation).

7. To detect, prevent, or investigate unlawful activities, fraud, or violations of policy.

8. For additional purposes disclosed to the User when relevant and required by law.

6. DATA STORAGE

1. ENEL SHOP may store User personal data for service operation, security, legal compliance, and internal policy needs.

2. Data will be retained from the time the User registers or interacts with ENEL SHOP until the User requests deletion or stops using the service, subject to legal requirements.

7. DATA DELETION

ENEL SHOP will delete User data when:

• The User no longer uses ENEL SHOP services and formally requests data deletion.

• A valid request is submitted along with necessary verification documents (if required by law).

• Data is no longer needed for operational purposes.

• ENEL SHOP is legally obligated to delete such data.

ENEL SHOP may reject deletion requests if the request conflicts with legal obligations or ongoing fraud investigations.

8. USER RESPONSIBILITIES

• Users are responsible for maintaining the security of their personal data, including email access and login credentials.

• Users are responsible for any activity performed using their account, including misuse caused by sharing access with third parties.

• Users must immediately notify ENEL SHOP if they suspect unauthorized access or data breach related to their account.

• ENEL SHOP is not responsible for losses caused by User negligence in handling personal data.

• ENEL SHOP is not responsible for personal data input or usage by minors under 18 without parental supervision.

• ENEL SHOP is not liable for data breaches caused by circumstances beyond reasonable control.

9. CONTACT US

For any questions, concerns, or data-related requests, Users may contact:

📧 Email: Support@enelshop.com

Updated on: 24 October 2024